Sent to customers via secure email after service or repair has been completed.
0 – 10 Star Rating System
We believe that honesty and sharing our findings with every customer builds trust. These ratings are proof.
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[No fabricating or cherry-picking reviews. Every customer who rates has chosen their value. We are all neighbors in this Hi-Desert community, its not hard to verify authenticity.]
| 0 – 10 Rated Star Reviews | ||||
| Ben | 10 | Excellence | 12/21 | |
| Merritt | 10 | Really helpful and importantly my refer is working fine. Charles is a great repairman. | 1/22 | |
| William | 10 | Charles is always on point. And when the clients or guests are there he always makes a great impression. | 1/22 | |
| Jim | 10 | 1/22 | ||
| Ryan | 10 | Charles was great! Friendly, helpful, and got everything squared away. | 1/22 | |
| Donna | 10 | Charles was very professional and polite and took the time to explain to me what he was doing and why. I appreciated that. He was more than fair with the bill. I will recommend him to everyone and will call him when I need help. | 1/22 | |
| Scott | 10 | Only good things to say about Charles. Top notch professional and very nice guy!! | 1/22 | |
| Lynn | 10 | The service was excellent. Everything that Charles said would be done was done and in a timely manner! It was a pleasure doing business with Vets Appliance. I would definitely recommend their service! | 1/22 | |
| Scott | 10 | 2/22 | ||
| Grant | 10 | 2/22 | ||
| Madeline | 10 | Above and beyond service | 7/22 | |
| Steve | 10 | 3/22 | ||
| Melissa | 10 | Charles was so nice and answered all my questions. | 4/22 | |
| Scott | 10 | 4/22 | ||
| Melissa | 10 | Charles is the best. He is very skilled and does excellent work | 5/22 | |
| Marlana | 10 | 5/22 | ||
| Flannigan | 10 | Prompt, reliable and trust worthy. | 5/22 | |
| Laura | 10 | 6/22 | ||
| Melissa | 10 | Great service, on-time and reliable. | 6/22 | |
| Aim Realty | 10 | Charles did excellent work, got the job done in a timely manor. | 6/22 | |
| Melissa | 10 | 6/22 | ||
| Patricia | 10 | Very professional, knowledge about my problem, explained and told me solution. Ordered part and within 4 days had part, made appointment with me and fixed problem. Very satisfied. | 7/22 | |
| Ann | 10 | 7/22 | ||
| Michelle | 10 | 7/22 | ||
| Remal | 10 | Excellent service highly recommended. | 7/22 | |
| Melissa | 10 | Charles is great. Very dependable and does excellent work. | 7/22 | |
| Jeff | 10 | 7/22 | ||
| Melissa | 10 | Great work, depenable. | 8/22 | |
| James M. | 10 | Vets is the best!!!! Show up on time, professional, and great communication! | 8/22 | |
| Scott (— company) | 10 | Charles is great!! | 8/22 | |
| Michelle | 10 | It was referred to me great costumer device Charles did great job thanks again | 9/22 | |
| Amanda | 10 | 9/22 | ||
| Shannon | 10 | Reliable, friendly, and easy to work with. Picked up my new washer and dryer from Home Depot (who would not deliver to my neighborhood…) and they installed both here at my location. Everything is working great. Highly recommend!! | 10/22 | |
| John | 10 | Charles is a top notch installer! He and his team professionally installed a high end Viking refrigerator (very heavy) at my home and took extreme care to avoid damaging my wood floors, cabinetry, etc. I recommend his service highly. Thanks Charles! | 11/22 | |
| Scott | 10 | 11/22 | ||
| Barry | 10 | Excellent service all around. Easy and fast communication, was able to make an appointment next day, showed up on time, very knowledgeable and helpful, easy multiple ways to pay. 10/10 would recommend and hire again. Thank you Charles! | 11/22 | |
| Alicia | 10 | Quick efficient | 11/22 | |
| Dena | 10 | Kept me up to date on time arriving. Very knowledgeable about my issues. Would highly recommend them. Thank you | 11/22 | |
| Marley | 10 | Excellent Customer Service is a lost art! But not at Vet’s appliance. I have a 20+year old Kenmore washer that quit working. Charles had her up and running in no time. Kenmore’s are work horses get them fixed. | 3/23 | |
| Marley | 10 | The Best customer service in the Morongo Basin! I’ve been in Customer service for over 40 years and Vet’s appliance is by far the best. I tell everyone about this company! | 3/23 | |
| Ben | 10 | Incredible Team! On time! Pro! Explained carefully the problem… Even we keep our Samsung Fridge from 20 years, it was a great experience to have Charles and his assistant taking good care of this situation. Thank You both! Ben and Chris | 4/23 | |
| Robert | 10 | Great service provided by very professional and knowledgeable technician. Thank you so much for your excellent work ! | 6/23 | |
| Dena | 10 | They explain to you what’s has happened, give suggestions on how to avoid future problems. Friendly, prompt and cost is reasonable. | 7/23 | |
| David | 10 | Charles and Janeen were courteous, respectful, informative, and educational. It was a pleasure to do business with them. Look forward to recommending them to friends and family. | 7/23 | |
| Sandra | 10 | Great service! reasonable prices. I will be recommending this company! | 7/23 | |
| Melissa | 10 | Charles is dependable and does great work. | 8/23 | |
| Robyn | 10 | So fast and Charles was awesome. I am so happy my washing machine is back in action! | 8/23 | |
| Kathy | 10 | Charles provided one of the best experiences I have had with a small company out here in the desert. He was prompt, informative, and easy to reach. He made a special trip just to finish the job on a saturday. Overall, an excellent professional performance. | 8/23 | |
| Alice | 10 | Honest, on time reliable | 8/23 | |
| Dennis P. | 10 | I’ve rated this business highly because: 1) They answered my call promptly. 2) They we’re clear about the services they provide, which were aligned to my service needs. 3) They were clear in communications — both email and text — so that I was oriented regarding when a technician would arrive. 4) They were professional, and handled the issue at hand. 5) They were friendly, and pricing is fair. I will use this service again for my appliance and home repair needs. | 9/23 | |
| Leslie | 10 | Charles and Jennifer were great! They are so sweet and knowledgeable. They got the job done and we are very happy. | 11/23 | |
| Laura | 10 | Very professional and friendly answered all my questions. Will recommend to everyone. Thank you for your service | 1/24 | |
| Glenn | 10 | Excellent | 1/24 | |
| Ann | 10 | Reliable, honest, reasonably priced. | 1/24 | |
| Laura | 10 | 1/24 | ||
| Sharalyn | 10 | Courted and punctual. Diagnosed the issues quickly and efficiently. My old dryer will get a new motor and my double oven which was poorly designed in the first place will get a burial. We look forward to their return with my dryers new heart. | 1/24 | |
| James | 10 | 1/24 | ||
| Yaffa | 10 | Showed up on time was very polite. | 1/24 | |
| Richard | 10 | Charles and his female assistant were on time, on target and on budget! I tried giving Vet Services a shout out on FB in “What’s Going on in the Morongo Basin” but their rule of not promoting businesses would not let me. I gave a general shout out in FaceBook. | 2/24 | |
| Barbara | 10 | Charles kept me advised on his expected arrival. He was polite and efficient in determining the problem which was the oven would not ignite. It was as suspected the igniter. He explained my options if ordering parts and the steps in proceeding. | 2/24 | |
| Keith | 10 | 2/24 | ||
| Sarah & Robert | 10 | Always knowledgeable of what needs to be done ! Always has extra parts to get the job done ! | 3/24 | |
| Barbara | 10 | Charles is outstanding! | 3/24 | |
| Barbara | 10 | On time, professional, courteous, and knowledgeable. | 3/24 | |
| Benny T | 10 | Every time I break something Charles is quick and capable to fix it. The absolute man for the job. Thanks again. | 3/24 | |
| Barbara | 10 | On time. Great, professional work! | 4/24 | |
| Shawn | 10 | Service was friendly and great. Was easy and affordable | 4/24 | |
Thanks to all of our neighbors that support us we have solved over 1000+ customer issues and counting.
PLEASE CONTACT US IF YOU WISH TO LEAVE YOUR REVIEW – WE WILL RESEND YOUR SECURE LINK
~ Charles Street
VETS APPLIANCE & HOME SERVICES