We always tell the customer to consider the warranty and customer service that is received, when calling your product call center. Whirlpool parts are easy to purchase also.

Consider your exhaust setup. Is it a verticle vent or facing oncoming winds. This may seem unrelated however, simple fixes unanswered cause larger issues.

80% of parts we order from the manufacturer arrive 3-4 days, unless the shipment is international.

Yes. We are on call 24/7 for emergency calls and some technicians are available over the weekend. Call, text or email to check.

🔹 Possible Causes: Dirty condenser coils, faulty evaporator fan, defective thermostat, or low refrigerant.

✅ Solution:

Clean condenser coils at the back or underneath the fridge.

Check if the evaporator fan is running (listen for noise).

Test the thermostat by adjusting the temperature settings.

If issues persist, call a professional for refrigerant checks.

🔹 Possible Causes: Broken lid switch, worn drive belt, faulty motor, or overloaded drum.

✅ Solution:

Ensure the lid switch clicks when closed (test with a multimeter).

Check if the drive belt is intact (replace if broken).

Reduce load size and redistribute clothes evenly.

If the motor hums but doesn’t spin, it may need replacement.

🔹 Possible Causes: Clogged lint filter, blocked vent hose, faulty heating element, or broken thermal fuse.

✅ Solution:

Clean the lint filter and vent hose thoroughly.

Check the heating element for continuity (replace if broken).

Test the thermal fuse with a multimeter (replace if blown).

🔹 Possible Causes: Faulty door seal, defrost timer issue, or blocked defrost drain.

✅ Solution:

Check the door gasket for cracks (replace if damaged).

Manually advance the defrost timer to test functionality.

Clear the defrost drain tube with warm water.

🔹 Possible Causes: Broken lid switch, worn drive belt, faulty motor, or overloaded drum.

✅ Solution:

Ensure the lid switch clicks when closed (test with a multimeter).

Check if the drive belt is intact (replace if broken).

Reduce load size and redistribute clothes evenly.

If the motor hums but doesn’t spin, it may need replacement.

We service the hi-desert, including Morongo Valley, Yucca Valley, Joshua Tree, Twentynine Palms and surrounding areas*. Normal service call price is $139 (excludes surrounding areas) and $99 for active duty military. We also offer 10% to veterans.